|
|
| Submitting
your order. |
What
to send.
Once you’re ready to place your order,
here’s what we need you to send us:
1. Signed quotation document. Check
your quote carefully and verify that it is correct before sending
it in. If the quote is incorrect, please call your product specialist
to get an accurate quote before sending in your order. If you’re
including your credit card number, please indicate the amount you
want Disc Makers to charge on the card.
2. Your content master. Make
sure your master sounds or functions exactly the way you want it to
before submitting it to Disc Makers. The finished discs you get back
from us will be an exact match of the master you send us (unless you’re
also ordering post production or authoring). Please make sure your
master is labeled with your name and contact information.
3. Your graphics materials. If
you supply your graphics files (on Quark, etc.) on a CD-R, be sure
to enclose a physical printout of what the design will look like.
If Disc Makers’ Design Studio is doing the design, be sure to
enclose your photos, transparencies, and images, and include your
text on disc if possible. Also, any additional design guidelines,
instructions, or examples of other designs you like will be helpful.
4. Track
listing form (for audio). Let us know the song sequence and length
of each song.
5. Intellectual Property
Rights (IPR) documentation. We need to know that you own the rights
to reproduce the product you’re ordering. Without a completed
IPR form we cannot start your order. If you have questions about filling
out the form, click
here or call your product specialist.
Warning: if any of these parts are missing, your order
can get delayed.
Downloadable forms.
Don’t have all the necessary forms to
send in your order? Download our IPR forms and other documents here.
´ Cover
sheet
´ Intellectual
Property Rights (IPR) form – this is the main form which
informs us that you own the copyrights or license. Orders
without this form cannot be processed.
´ Proof of license of all 3rd party content (images, sound, video)
used in your project.
How to send it.
Most customers send in their orders via UPS,
FedEx, or some other courier. We do not recommend using regular mail,
because you will not be able to track your shipment to us. Follow
these steps when you send in your order and you’ll minimize
the risk of your master or art being damaged in shipping.
´ Make sure to carefully package the materials you send us. If you’re
sending in original artwork or photos, separate them from your audio
or content master with cardboard. The master can damage your photos
beyond repair.
´ To prevent damage to your artwork, do not staple, fold, tape, or
paperclip your photo or artwork together.
´ Pack your materials in a secure, padded mailing envelope or box.
If you’re close to one of our six locations, you can place your
order in person.
´ Always keep a backup of any master or artwork you submit. Disc Makers
is not responsible for masters or original art. Even the best packaged
materials can be damaged in shipping.
Please send your order to:
Disc Makers
Attention: enter your product specialist’s name here
7905 North Route 130
Pennsauken, NJ 08110
To make sure your order gets processed promptly, please address your
package to the attention of your product specialist, and be sure to
include your return address and phone number.
Want to FTP your order? Click
here.
Terms
& Conditions of Sale
It’s not every day that a person orders
custom-made products like CDs or DVDs. Please make sure to read and
understand our terms
and conditions of sale before placing your order.
|
|
|
Print
this page
