|
|
| Submitting
your order. |
| What
to send. |
Once
you’re ready to place your order, here’s what we need
you to send us:
1. Signed quotation document. Check your quote carefully
and verify that it is correct before sending it in. If the quote is
incorrect, please call your product specialist to get an accurate
quote before sending in your order. If you’re including your
credit card number, please indicate the amount you want Disc Makers
to charge on the card.
2. Your content master. Make sure your master sounds
or functions exactly the way you want it to before submitting it to
Disc Makers. The finished discs you get back from us will be an exact
match of the master you send us (unless you’re also ordering
post production or authoring). Please make sure your master is labeled
with your name and contact information.
3. Your graphics materials. If you supply your graphics
files (on Quark, etc.) on a CD-R, be sure to enclose a physical printout
of what the design will look like. If Disc Makers’ Design Studio
is doing the design, be sure to enclose your photos, transparencies,
and images, and include your text on disc if possible. Also, any additional
design guidelines, instructions, or examples of other designs you
like will be helpful.
4. Track
listing form (for audio). Let us know the song
sequence and length of each song.
5. Intellectual
Property Rights (IPR) documentation.
We need to know that you own the rights to reproduce the product you’re
ordering. Without a completed IPR form we cannot start your order.
If you have questions about filling out the form, click
here or call your product specialist.
6. Your payment. We hate to state the obvious, but
we can’t start your project without payment. Depending on what
you’re ordering we’ll require a 50% deposit or prepayment
in full. Your product specialist will let you know. If paying by check
or money order, please include it with your order. If you’d
rather pay by credit card instead, feel free to write the credit card
number, expiration date, name on the card, and your credit card billing
address in the proper fields on the quotation form we sent you. Please
let us know if, per your product specialist’s instructions,
we should charge 50% or 100% of the order on your card, and don’t
forget to sign the quotation document. We are pleased to accept Visa,
MasterCard, American Express, and Discover.
Warning: if any of these parts are missing, your order
can get delayed. |
| |
| Downloadable
forms |
Don’t
have all the necessary forms to send in your order? Download our IPR
forms and other documents here.
• Cover sheet
• Intellectual Property Rights (IPR)
form – this is the main form which informs us that you own
the copyrights or license. Orders without this form cannot be processed.
• Audio Manufacturing Agreement
form - if the rights to any recording on your master belong to
a third party, you must also submit a completed Audio Manufacturing
Agreement or a contract authorizing you to reproduce the recording.
|
| |
| How
to send it. |
Most
customers send in their orders via UPS, FedEx, or some other courier.
We do not recommend using regular mail, because you will not be able
to track your shipment to us. Follow these steps when you send in
your order and you’ll minimize the risk of your master or art
being damaged in shipping.
• Make sure to carefully package the materials you send us.
If you’re sending in original artwork or photos, separate them
from your audio or content master with cardboard. The master can damage
your photos beyond repair.
• To prevent damage to your artwork, do not staple, fold, tape,
or paperclip your photo or artwork together.
• Pack your materials in a secure, padded mailing envelope or
box. If you’re close to one of our six locations, you can place
your order in person.
• Always keep a backup of any master or artwork you submit.
Disc Makers is not responsible for masters or original art. Even the
best packaged materials can be damaged in shipping.
Please send your order to:
Disc Makers
Attention: enter your product specialist’s name here
7905 North Route 130
Pennsauken, NJ 08110
To make sure your order gets processed promptly, please address your
package to the attention of your product specialist, and be sure to
include your return address and phone number. |
| |
| Terms
& Conditions of Sale |
| It’s
not every day that a person orders custom-made products like CDs or
DVDs. Please make sure to read and understand our terms
and conditions of sale before placing your order. |
|
|
Print
this page
