Have some questions or just need some help about uploading your design files?
Hide help
Please enter your customer information.
You will then be prompted to upload your design files.
How to Upload to the FTP
- 1. Enter the “Customer Account” number as well as the “Quote” or “Sales Order” number
in the appropriate fields for the project for which you
are uploading files.
- 2. Once you have entered the correct info, you will then be prompted to upload your
design files. Click the “Select files for upload” button
to locate the file you wish to upload on your computer and select the file. NOTE:
If you have multiple files to upload it’s best and
easiest if you compress your files into
one ZIP archive. If you have WinZip (http://www.winzip.com) or StuffIt (http://www.stuffit.com)
installed on your system, you can use it to compress, or archive, all your files
into one.
- 3. Once you choose the appropriate file on your computer, the file name will be
displayed on the page for your reference.
- 4. You will then receive an email confirmation that all files have been successfully
uploaded for the project.
-
PLEASE NOTE: Customer Account, Sales Order and Quotation ID’s are case sensitive.
If you are working on multiple projects, you will need a Sales Order or Quotation
ID for each project. FTP is NOT compatible with Internet Explorer for Mac. You must
use Safari or Firefox browsers.
Estimated upload times
|
File Size:
|
28.8k modem
|
56k modem
|
256k DSL/cable
|
1.5mb T1
|
|
1 MB
|
6 min.
|
5 min.
|
40 sec.
|
6 sec.
|
|
5 MB
|
30 min.
|
26 min.
|
3.5 min
|
30 sec.
|
|
10 MB
|
1 hr.
|
40 min.
|
7 min.
|
1 min.
|
|
20 MB
|
2 hrs.
|
80 min.
|
14 min.
|
2 min.
|
|
40 MB
|
4 hrs.
|
2.5 hrs.
|
28 min.
|
4 min.
|
|
80 MB
|
8 hrs.
|
5 hrs.
|
56 min.
|
8 min.
|
Other Helpful Tips
- • Always remember to double check your compressed file. Zip, sit or hqx, unarchive
it and see if you get any errors.
- • Characters such as \ / : * ? % # < > in file names can cause problems. Please
try to avoid them.
- • Long file names will be truncated by our site. For example, ABCprinting3x7Janí06)ECMNewFrontCover.qxd
would not be seen. This would become truncated to read: ABCprinting˜.qxd which can
cause confusion on our end.
- • If you’re not archiving your files, we recommend having extensions on the
end of your file names. An extension is a suffix to the name of a computer file
applied to indicate the encoding convention (file format) of its contents. For example,
mycdart.psd is a file that was saved as a .psd, also known as a Photoshop file.