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TECH SUPPORT
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Manuals, Quickstart Guides,
Software, and Firmware
Customer "How To" Manuals
and Videos
Frequently Asked Questions
Medley Support
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Disc Makers' Medley Tech Support
Medley PDF Guides
Installing Ink
  This PDF contains instructions for how to change/install new ink in the Medley.
 
   
Print Only
  This PDF walks you through how to perform a Print Only job in DiscDirect.
 
   
Transporting your Medley
  This PDF contains instructions on how to prepare your unit for transport. To ensure safe transportation, please follow all steps closely.
 
   
Warranty Information
  This PDF is a copy of the document you receive with your new Medley unit. It describes in plain English the warranty and return policies.
 
   
Self Tests
  This PDF contains a list of self tests that the Medley unit can run on itself.
   
   
Medley Video Walk-throughs
   
Windows XP Videos
Audio Burn XP
  This video will show you how to create and burn an audio disc using the Disc Direct software on Windows XP. This will allow the disc to be played in any standard CD player.
 
   
Data Burn XP
  This video will show you how to create and burn a data disc using the Disc Direct software on Windows XP. This will burn your data disc, allowing it to be read in other computers.
 
   
Disc to Image XP
  This video will show you how to execute a Disc to Image job using the Disc Direct software on Windows XP. It will take an existing disc image on your computer and burn it out to a disc.
 
   
Mixed Burn XP
  This video will show you how to create and burn a mixed burn job using the Disc Direct software on Windows XP. This will create a disc that has audio as well as data on it. Place the disc into a computer to read the data.
 
   
Create CD Label XP
  This video will show you how to create a CD label using the Disc Studio software on Windows XP. This label can be printed directly from Disc Studio or through Disc Direct.
 
   
Disc to Disc XP
  This video will show you how to execute a Disc to Disc burn using the Disc Direct software on Windows XP. This job will have the Medley create copies of your master disc.
 
   
Print Only XP
  This video will instruct you on how to print through Disc Direct.
 
   
Uninstall DiscWorks
  This video will instruct you on how to properly uninstall the software when an upgrade is needed.
 
   
DVD Video Burn
  This video will show you how to use the DVDVideo Burn function of the Disc Direct software on Windows XP. This will allow you to burn Video_TS folders.
 
   
Auto Insert Songs from CD into iTunes using DiscDirect
  This video will show you how to use the Auto Insert function on DiscDirect. This function will work in conjunction with the autorun function of your PC. In this case, it will work with the iTunes program from Apple.
   
   
Windows Vista Videos
Calibrate Robotic Arm
  This video will show you how to calibrate the unit using the software. Please do not perform this function unless there is an issue. The unit remains calibrated after initial setup. The process is the same for Windows XP and Vista.
 
   
Reinstall CP210X - Medley Robotic Drivers
  This video will show you how to reinstall the drivers for the unit.
 
   
Uninstall DiscWorks(DiscStudio and DiscDirect)
  This video will show you how to reinstall the drivers for the unit.
 
   
Data Burn
  This video will show you how to create and burn a data disc using the Disc Direct software on Windows Vista. This will burn your data disc, allowing it to be read in other computers.
 
   
Disc to Image
  This video will show you how to execute a Disc to Image job using the Disc Direct software on Windows Vista. It will take an existing disc image on your computer and burn it out to a disc.
 
   
Mixed Burn
  This video will show you how to create and burn a mixed burn job using the Disc Direct software on Windows Vista. This will create a disc that has audio as well as data on it. Place the disc into a computer to read the data.
 
   
Print Only
  This video will instruct you on how to print through Disc Direct.
 
   
Clip Art
  This video will show you how to add clip art to a project in Disc Studio.
 
   
DVD Video Burn
  This video will show you how to use the DVDVideo Burn function of the Disc Direct software on Windows Vista. This will allow you to burn Video_TS folders.
 
   
Streaming
  This video will show you how to use the Streaming function of Disc Direct. There is no option to print in this mode.
 
   
Disc to Disc
  This video will show you how to execute a Disc to Disc burn using the Disc Direct software on Windows Vista. This job will have the Medley create copies of your master disc.
   
 
 
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